![]() Did you get my scratchers tips yet? It’s free and includes lots of great tips on improving your chances of winning. Then you can just claim as normal.Īlternatively just complete a claim form at the lottery office (or post in a form) and they will sort it out later. They can sometimes sort this out on the spot by calling the retailer, and getting them to activate the roll. If you bought the ticket cheap from a dodgy ‘friend of a friend’ down a dark back alley (or the person who gave it to you might have!)… well, lesson learnt! □īut if you bought the ticket as normal from an authorized retailer, then I’d recommend you call the lottery company first. So when a lottery ticket says it’s not active it means that the ticket roll has not been activated by the retailer before selling it. But you might also see a more specific message where the lottery ticket says not active. Typically these ‘unactivated’ tickets will just show that ‘cannot process contact lottery’ message. And obviously the thieves don’t know the access codes/passwords to be able to activate the tickets. If they break in and steal rolls of tickets that have not been activated yet, the tickets cannot be claimed. It’s done to make it difficult for thieves to steal tickets. This is something the retailer does using their lottery terminal. What Does It Mean When a Lottery Ticket Is Not Active?Īs a security measure, each roll of tickets is ‘activated’ before going on sale. In addition to those reasons above, scratchers also have an extra special case – the ticket roll was not activated. Scratch Off Says Cannot Process Contact Lottery or ‘Sorry please call 1-800-lottery’ or just ‘See Lottery’ it’s possible, though rare, for a misprint or faulty ticket – all you can do here is contact the lottery company and hope they honor any winnings it shows.the ticket is damaged and not scannable – if you think you’ve won, put in a claim form.expired) □ – nothing you can do here, other than remember to check your tickets earlier in future your ticket is old and no longer valid (i.e.the lottery network is temporarily down or overloaded – just try again later on.it didn’t scan correctly – make sure you ticket is nice and flat, and scan again.So however you are scanning the ticket it can mean:. But these apps are basically doing exactly the same thing as the self-scan machines in stores anyway. It happens quite often with lottery apps. So what does it mean when a lottery ticket says cannot process see retailer? This is a whole different kettle of fish. My Lottery Ticket Says Cannot Process See Retailer So bear in mind if your lottery ticket says see retailer this is actually the lottery company looking out for you! 2. Self-scan machines used to announce a winner, but there were some cases of people stealing tickets from winners identified in this way. So what does it mean when your lottery ticket says see retailer? Most likely that you have won something.Īnd why do the scanners just say ‘see retailer’ when you have won? Because it’s safer for you than the machine screaming “WINNER, please now steal my ticket…”. You may have won more than $600 but less than $5,000 – the retailer can handle this (more and you have to claim from the lottery office).You scanned it at a ticket vending machine and you have won more than $100 (the vending machines have a lower maximum payout limit).There is a network/system problem – so just try again later.When your lottery ticket says see retailer, but it does NOT mention anything about ‘cannot process’, here’s what it can mean:. This is different to the ‘cannot process’ message.īoth are covered in detail below. This is the first thing to understand – there are 2 main kinds of these messages.įirstly there is the simpler ‘please see retailer’ message. ![]() Here I explain what they are and what you can do about it. ![]() When your lottery ticket says see retailer, it can mean a bunch of different things.
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